NCFE Counselling
- Course Code: OCN101
- Award Level 3, Similar to - NVQ Level 3, A-Level
This is the NCFE Level 3 Counselling course. This programme is designed for people who wish to develop and understanding of principles and practice of Counselling in relation to a range of counselling situations. No prior knowledge is required. The objectives of the course are to, describe the role of a counsellor and what counsellors do, List common types of counselling, Understand the skills and attributes required to conduct counselling, Practice and improve their listening skills, Demonstrate an understanding of the principles of negotiation, Describe the key aspects of successful mediation, Understand the role of counselling in crisis mediation, List sources of help and advice in a range of counselling situations, Identify a model approach for a range of counselling scenarios and client situations and to develop an understanding of the ethics and confidentiality required of counsellors. Higher Education credits are available upon completion of this course.
Course Content
The course is divided up as 16 units, as follows:
STAGE A
Unit 1: The Basics of Counselling
- What is counselling
- Who is a Counsellor
- When is a Counsellor not ready to Council
- Who needs counselling
- Ten Steps to Counselling
Unit 2: Types of Counselling
- When a Counsellor is needed
- Types of counselling offered
- Addiction
- Anxiety
- Depression
- Divorce
- Eating Disorders
- PMS
- Sexual health
- Stress
Unit 3: New wave Counselling
- On-line Counselling
- Telephone Counselling
- Telephone / Internet counselling
- SMS text counselling
- Video counselling
- The Future
Unit 4: Traditional Counselling Styles
- What are the different Types of Traditional Counselling
- What Counselling
- Individual Therapy
- Couples Therapy
- Family therapy
- Group Therapy
- Who goes to Counselling
Unit 5: Listening Skills
- Listening
- Stages of listening
- Obstacles of Listening
- Empathic Listening
- Listeners in Control
- Traps for Listeners
Unit 6: Negotiation
- Negotiation
- The Establishment Group
- The Community group
- Negotiation in General
- The Joint Problem-Solving Approach
- Definition of the Problem
- Guidelines
- Insist on Using Objective Criteria
- Invent Options for Mutual Gain
- Separate the People from the Problem
- Suggestions
- Breaking the Rules
- Alternatives
- Best Alternative to Negotiated Agreement
Unit 7: Mediation
- What is Mediation
- When is Mediation called for
- Responsibilities
- Preliminaries
- The Introductory Phase
- Problem Definitions
- Respect the Parties Ability to reach a settlement
- Caucus Meetings
- The Second session
- Teamwork
- The Agreement
- Attributes of a Good Mediator
Unit 8: Crisis Mediation
- Other Considerations
- Power imbalance
- The Power of skill and Knowledge
- A Summary of Factors Influencing the Balance of Power
- Analysis and Responses
STAGE B
Unit 9- 16 Practical Counselling for Common Situations
- Ethics and confidentiality
- Problem centred approaches to counselling:
- Grief and Bereavement
- Couples & Relationships
- Stress Problems
- Depression
- Eating Disorders
- Alcohol Problems
- Children
- Substance Abuse
- Choosing a style and method to match a situation
- Identifying client needs and expectations
- Establishing a contract
- Exit strategies
- Ongoing counselling and support
Course Duration
Students may register at any time and have a full year to complete their studies.
Assessment
The course will take the form of a series of written assignments which are submitted and marked by your tutor. There is no external examination.
Study Method
The course is designed for study by distance learning at home or at work. Students receive a course manual, assignments and study guide plus tutor support by mail or email. You can start at any time and plan your studies over a period of up to one year from the time of registration.
Qualifications
A successfully completed course leads to a Level 3 award in Counselling from NCFE; a leading UK awarding body recognised by the Qualifications and Curriculum Authority.
You can read more about NCFE and our awarding bodies here: Awards
Q: What skills are needed to enrol onto this course?
This course does not require any previous skills.
Q: What is included in the cost of my course?
- Studyguide
- Comprehensive study notes for each element of the course
- Self-assessment activities
- Assignments
- Tutor support
- Assignment marking & feedback
- Accreditation
Q: Do I have to sit an exam?
No. Each module is followed by a written assignment, which is submitted and marked by your tutor. There is no external examination required.
Q: Are there any additional costs?
No, everything you need is included in the price!
Q: What do I do if I still have questions?
For further information please contact us.

Jun 2, 2008Catherine, LondonI am so happy with my progress; I've always wanted to study counselling and now I can, all from home.
Open Study College student










