Medical and Clinical Administration QLS Level 3

• Key legislative governance within administrative contexts
  
• Principles of medical ethics
  
• NHS frameworks and governance
  
• Quality assurance processes within the administrative context
  

• The service user-centred approach
  
• Communication methods and skills related to service user care
  
• The principles of quality practice and its scope
  
• Key administrative and reception skills
  

• Hygienic working practices
  
• Risk assessment related to safe working practice
  
• First aid principles for safe working practice
  
• How aggression and violence are dealt with in a clinical environment
  

• The main principles of computer operation and use
  
• The processes involved in electronic medicine
  
• The principles of information management technology
  
• Key software used in medical and clinical administration practice
  

• Key administrative and reception skills required to work in primary care contexts
  
• Practice funding and finance issues
  
• Roles within the primary health care team
  
• Private medical practice and associated administrative skills
  

• Appointments and admission processes
  
• Roles and responsibilities within a typical hospital team
  
• How clinical audits are carried out
  
• How medical records and case notes are recorded, stored and used
  

This course is assessed by a series of assignments which are submitted to your tutor for marking. No external examination or practical work is required, so you can complete all assessed work from home.

This course will be studied entirely via distance learning, meaning you will complete your learning either from home or a place that suits you. Full tutor support will be available via email, so if you have any questions or need some guidance, your tutor will be here to help. Your course materials will include a series of self-assessment exercises and tutor-marked questions to allow both yourself and your tutor to monitor your progress.

The study method you choose depends on your personal learning style. Your options are:

• Study pack: if you choose the study pack option, you will be sent a set of printed course materials.
• Study online: if you choose this option, you will be sent your login details to our online portal through which you will access your course materials digitally. You can access your course via a desktop/laptop computer, tablet, or smartphone.

You may start at any time and have a full year to complete your studies. We suggest that the course will take approximately 120 hours to complete. This allows you to work at your own pace, without the pressure of tight deadlines.

Once you have successfully completed this course, you will receive a certificate of achievement in Medical and Clinical Administration Level 3 from the Quality License Scheme. You will also receive a learner unit summary which will list the components you have completed as part of your course.